Welcome

Swindon is a thriving, diverse town with a strong sense of community and plenty to discover. Many colleagues choose to live here for the quality of life, good schools and green spaces across the borough, including surrounding villages and historic market towns.

In May 2025, following our self referral, the Regulator of Social Housing issued a C3 judgement after identifying serious failings in our delivery of consumer standards. These included weaknesses in safety compliance, monitoring of fire and electrical actions, damp and mould oversight, and meaningful tenant involvement in decision making.

We fully accept these findings and recognise the impact on our residents. In response, we have begun a fundamental programme of change focused on accountability, cultural transformation, and rebuilding trust.

Our Plan to Improve Homes and Services for Tenants sets out a clear roadmap to address these failings. It has been shaped by extensive engagement with tenants, colleagues, and stakeholders, and is supported by strengthened governance, a renewed senior leadership team, and clear service commitments.

Appendix 1 - our plan to improve homes and services for tenants | Swindon Borough Council

A key part of our recovery is investing in the right people. We are launching a targeted recruitment campaign to strengthen our housing, repairs and compliance, ensuring we have the skills, capacity, and leadership needed to deliver safer homes and better services.

This plan marks a turning point for our organisation. While the challenge ahead is significant, we are determined to restore compliance, improve service quality, and deliver homes and services that Swindon residents can be proud of.

This work is underpinned by a £250 million capital investment programme over five years, a significant level of investment for a landlord with 10,000 homes. This programme will transform the quality, safety, efficiency and sustainability of our housing stock. 

A Welcome from Our Leadership Team

Swindon Borough Council is at a pivotal moment in our housing journey. Following the Regulator’s C3 judgement, we have a clear and compelling mandate to strengthen our services, improve outcomes for residents, and build a more resilient housing function. The challenges ahead are real, ranging from enhancing compliance and governance to driving up the quality and consistency of our landlord services including repairs and maintenance. But these challenges offer a rare opportunity to shape meaningful, lasting change at scale.

This is an exciting time to join us. You will play a key role in transforming our housing services. If you share our ambition to deliver better homes and better lives for our communities, you’ll have the platform in Swindon to make a visible difference.

Andrew McDonald
Director of Housing
Prevention and Communities Directorate

Swindon’s Housing and Corporate Repairs Department sits within the Operations Directorate alongside other key departments including Highways and Transport and Environment and Waste this gives it a unique opportunity to work with neighbouring departments to make a real difference to the lives of tenants within Swindon. Swindon Borough Council provides excellent enabling support so all staff can perform to the best of their ability and opportunity for growth for those looking to further develop their careers.

Simon Anthony
Director of Operations
Operations

I’m really pleased that you’re taking the time to explore our career opportunities and considering a role within Operations.

Housing and Corporate Repairs sit at the heart of people’s everyday lives, and we’re on a major improvement journey to transform how we deliver for our residents. Our ambition is clear: to provide outstanding customer service, deliver value for money, and build modern, responsive services centred around residents’ needs.

It’s an exciting time to join us. We’re investing heavily, embracing innovation, and empowering our teams to make a real difference. While experience matters, attitude and drive are just as important; people who bring energy, integrity, and a desire to help us improve every day.

If you want to be part of a team that is raising standards and shaping services our residents can be proud of, there’s a place for you here. We’ll support your development, encourage your ideas, and help you grow your career with us.

Liam O’Flynn
Head of Housing & Corporate Repairs
Operations

Our Values 

Our values shape how we work for the people of Swindon. They guide how we make decisions, how we deliver services and how we work with our communities and partners. Our values are:

• We see people, not problems – and stay curious to understand their story
• We hear each other and the people we serve
• We care about our colleagues, our residents and our community
• We act with integrity, accountability and purpose
• We learn from data, feedback and experience so we keep improving

These five values describe the standards we hold ourselves to as a Council, and what residents and partners can expect from us.

Swindon Borough Council

About Swindon

Swindon Council is a modern, values-driven organisation with a bold and inclusive vision for the future.

The Roles

We’re on a bold journey to transform our council into a modern, inclusive and high-performing organisation.

How to Apply

If you’re excited by the opportunity to lead meaningful change and help shape the future of our council, we’d love to hear from you. Apply today and bring your ambition, creativity and leadership to a role that truly matters.